The Minister for Communications, Digitalization and Innovation, Samuel Nartey George, addressed the press on Tuesday, June 10, 2025, about the prices of mobile data services in the country, emphasizing ongoing efforts toward data price reduction—a very concerning topic with numerous effects on both consumers and businesses nationwide.
Quality of Service & Regulation
He touched on the increased value or lower pricing alone won’t help unless quality improves. CEOs of telecom companies were tasked with improving service quality and data bundles. The Minister acknowledges that in a free-market economy, he cannot dictate prices, just like the Trade Minister can’t direct private businesses.
He stated that “I am sure that even with increased value or reduced pricing, if quality is not improved, we will still have a sour customer experience… In my fourth month, armed with a clear picture of where we are as a sector, I tasked the CEOs to work with me to improve the quality of service, and to offer enhanced data bundles. Now let me be clear. My mandate as minister, in a free market economy, does not extend to interfering in the pricing by private sector investors. Just like the Minister for Trade does not have the power to direct BOTA members to drop their prices unilaterally, the Communications Minister cannot unilaterally direct price reductions…”
Spectrum Allocation & Network Investment Geared Towards Price Reduction
He addressed how the cabinet has approved the release of spectrum to Telecel and Scancom (MTN) to improve network quality. Telecel to get a connecting entity license to optimize service using 2100 MHz spectrum. All telcos are mandated to invest in network infrastructure from July to September.
He stated that “To address the quality of service issues, I presented a memorandum to the Cabinet of Ghana aimed at making spectrum available to Scancom Ghana Limited and Ghana Telecommunication Company Limited. The process of the spectrum sale is scheduled to be completed by the end of the first week in July.”
“In the case of Ghana Telecommunications Company Limited, known as Telecel, I have given additional policy approval for the regulator to grant a connecting entity license, enabling the op- operator to optimize service using the 2100 megahertz spectrum at the disposal of NGIC. This should result in a significant improvement in the quality of service and customer experience in the coming weeks…”
Data Bundle Improvements (Effective July 1, 2025)
AT Ghana (Airtel-Tigo): 10% increase across all bundles. 400 GHS bundle to increase from 195 GB to 236 GB.
Telecel Ghana: 10% increase across all bundles. 400 GHS bundle to increase from 90 GB to 250 GB.
MTN Ghana: 15% increase across all bundles. 399 GHS bundle reinstated to 214 GB, from the current 92.88 GB (formerly at 350 GHS). The steeper increases are due to MTN’s SMP status. These price reductions will be effective July 1st, 2025.
He also stated that “… I have mandated that all operators make critical investments in their networks to improve quality over the next quarter… I will also, at this point, commend the CEOs of the three telcos for their pledge commitments to collectively invest approximately $150 million in their networks between now and the end of the year to enhance quality of service… At this juncture, I am pleased to announce that my engagement with the CEOs have resulted in the following specific measures which are to take effect from Tuesday, 1st of July, 2025.
Airtel-Tigo Ghana, AT Ghana, a 10% increase in all data bundles currently offered by the network. Additionally, the 400 Ghana cedi bundle, which currently offers 195 gigabytes of data, will now offer 236 gigabytes of data. Ghana Telecommunications Company Limited, Telecel. Also, a 10% increase in all data bundles currently offered by the network. Their 400 Ghana cedi bundle, which currently offers 90 gigabytes, will offer 250 gigabytes from 1st of July. Scancom Ghana Limited, MTN, a 15% increase in all data bundles currently offered by the network. And I’m pleased to announce the restoration of the 399 Ghana cedi bundle, which currently has been changed to the 350 cedi bundle that offers 92.88 gig, will henceforth be reinstated to 214 gig for 399 Ghana cedis…”
