MTN cybersecurity has come under scrutiny after a data breach affecting approximately 5,700 customers was confirmed by the company. The Ministry of Communications, Digital Technology, and Innovation launched a full investigation into the MTN cybersecurity breach on April 29.
The Ministry is working closely with the Cyber Security Authority, the Data Protection Commission, and the National Communications Authority.
Authorities aim to assess the breach’s full scope and ensure MTN Ghana adopts proper data protection and recovery measures. The Ministry also seeks to determine if any security lapses occurred on the part of MTN Ghana during the breach.
MTN Ghana confirmed the breach on April 28 and announced that a forensic investigation was currently underway. The company assured users that all platforms remain fully operational despite the potential exposure of sensitive customer data.
MTN stated it will contact affected customers directly, following Ghana’s Data Protection laws and regulatory protocols. To mitigate risks, MTN urged customers to update passwords, enable multifactor authentication, and secure personal banking apps.
The Ministry emphasized that customer privacy remains a priority and encouraged the public to stay calm during investigations.
Officials reassured citizens that updates on the MTN cybersecurity probe will be shared regularly as new details emerge.
Read the full statement below:
